Your privacy is important to us!

We want you to feel comfortable using SpacialAudio.com services. Because we gather certain types of information about the users of SpacialAudio.com, we feel you should fully understand what information we gather and how we use that information. SpacialAudio.com employees are required to familiarize themselves with this privacy policy as a condition of their employment, and any employee violating the policy is subject to disciplinary action.

What Information Does SpacialAudio.com Gather?

When you purchase software from SpacialAudio.com, SpacialAudio.com obtains contact information, such as your name, address, and phone number. SpacialAudio.com might also collect credit card information from you if you choose to pay via credit card, but SpacialAudio.com does not store that information. SpacialAudio.com uses reputable external companies to handle some of the various payment options on offer. SpacialAudio.com also track requests you make for information on SpacialAudio.com’s products and services, and responses you provide to SpacialAudio.com surveys. Finally, SpacialAudio.com keeps records of your payment history and communications you have with SpacialAudio.com’s support team.

What Does SpacialAudio.com Do With This Information?

SpacialAudio.com uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your communications with SpacialAudio.com’s support team is used to address the issues raised by your communications. SpacialAudio.com regularly sends out mailings regarding the operation of its service. We may also send out mailings containing sales or marketing material related to other Spacialaudio related products and services. We keep our mailing to strictly informational purposes on the services to which you currently subscribe and or products specific to it.

Does SpacialAudio.com Share Subscriber Information With Third Parties?

SpacialAudio.com WILL NOT share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company’s rights or property; or (iii) in emergencies where someone’s safety is at risk.

You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, is freely available to anyone else visiting that space. SpacialAudio.com cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

How Can I Correct or Update the Information?

You may correct all of the personal information that SpacialAudio.com has on file for you by visiting your Secure Client Section. SpacialAudio.com may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.

What Happens to the Information if I Leave SpacialAudio.com?

If you ever leave SpacialAudio.com, SpacialAudio.com will normally delete your personally identifiable account information of your cancelled account after 6 months, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous seetings. However, in the event of any accounting irregularities, SpacialAudio.com reserves the right to retain your contact and billing information as necessary to resolve the matter.

Changes to This Policy and Questions About Privacy

SpacialAudio.com reserves the right to make changes to this policy. Those changes will become effective 30 days after notice of them is posted here.

If you have any questions about this privacy policy, please contact us.

Updated on 09 December 2009