Loyalty programs in Canadian online casinos: how they work

Loyalty programs in Canadian online casinos: how they work

To attract and retain customers, almost every online casino uses a marketing tool called a loyalty program. Today, with great competition, this is especially important not only for gambling establishments but also for online stores, travel agencies and many other services. In fact, the success of any business depends only on customers, and the more there are, the more successfully it will be promoted.

Why customer retention is beneficial
Currently, online gambling is developing at an incredible pace. New gambling establishments appear that are ready to do anything to attract customers. Even Canadian online casinos that are already well-known on the global gaming market are constantly working on new ideas so that as many visitors as possible come to their playgrounds.

Basic conditions for loyalty programs


The loyalty system for attracting regular customers can be roughly divided into several rather important points:

Various bonus programs and the accrual of preferential points. True, there are games where the accrual of points is limited. For example, there are practically no bonuses and preferential points in card games. All of them are offered only to players trying their luck at slot machines.
The accrued points are credited to a separate player's account, where they are gradually accumulated.
The accumulated points can be exchanged at a certain rate for real money.

In addition, it is worthwhile to separately touch upon the status system. In the loyalty program, players can be assigned different statuses, for example, Newbie, Master, Profi, etc. The names of the statuses can be different in different casinos in Canada. The higher the status of the player, the more profitable the rate at which he can exchange the accrued points.

How to get status


To obtain a new status, the player must score a certain number of points. To do this, he must be very active in the casino, play and earn points for himself. The most common conditions for obtaining a new status are:

Making a deposit during the game month of a certain amount.
A set of a clearly fixed number of bonus points (increase in experience).
Make a bet on any gambling game agreed upon within one month.

In some gambling establishments, the status of the players is reviewed monthly. Therefore, in order for a player to stay in a high position, he needs to constantly replenish his deposit and play only for real money.

How else are regular players encouraged?


Almost every Canadian casino offers its customers its own loyalty program. But there are incentive options that are popular for everyone, these are:

  • Cashback percentage increase.
  • Gift bonuses and gifts for the transition to a new status.
  • Reducing the wager for bonuses.
  • The opportunity to participate in VIP tournaments.
  • Increasing the withdrawal limit.
  • Increase in the accrued bonus points.
  • Casino Gives No Deposit Bonuses for regular player

In addition, a casino with high status can be offered additional bonus games, free spins, various bonuses and gifts.

Work with Us

At Spacial, we like to surround ourselves with intelligent, creative and ambitious individuals who can help us elevate our technology and services to new heights. With offices in the U.S., South Africa, and Mauritius, our global team is enthusiastic, dynamic and innovative. It’s all part of what truly makes us a 21st-century company.

Become an Affiliate

Join our affiliate program to earn between 15% – 20% commission on each Spacial software unit sold by your referrals. The best part?  It's easy. Simply add Spacial’s banners or text-based URLs on your website to refer potential customers to Spacial.com, and you’ll earn between 15% – 20% commission each time that visit turns into a sale.

Radio Software Press Releases

June 19, 2018 –  Spacial Audio®, the leading internet radio broadcast solutions provider and developers of  SAM Broadcaster Cloud, today announced the launch of their new SAM Broadcaster Cloud mobile app for both iOS and Android mobile devices. This highly anticipated app enables broadcasters using SAM Broadcaster Cloud to monitor and execute all aspects of station operations from their mobile device.

61bff8e8f18ce894648fe128beb9ffc1