While we take our break for the holidays, our Helpdesk will be closed on the 25th of December 2019, as well as the 1st and 2nd of January 2019. However, there will be limited staff available to provide support until the 3rd of January.
After this time, our support will be available per our normal business hours which are Monday through Friday 4am-4pm CST, and you can expect a response within 4 hours during this time. Requests marked urgent are usually responded to within 1 hour during normal business hours. Support requests received outside of business hours will be attended to during the next business day.
On behalf of all of us on the Spacial team, we wish you a happy and healthy holiday season, and a Happy New Year!